Last Updated: December 20, 2025
At DigitallyStar (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit or use DigitallyStar.com and our digital marketing services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
You may voluntarily provide personal information when you:
- Fill out contact or quote forms
- Subscribe to newsletters
- Communicate via email or live chat
- Purchase our services
This may include:
- Name
- Email address
- Phone number
- Business details
- Any information you choose to share with us
b) Non-Personal Information
We automatically collect non-personal information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use the collected information to:
- Provide and manage our services
- Respond to inquiries and support requests
- Process orders and communicate service updates
- Improve website functionality and user experience
- Send marketing emails or updates (you can opt out anytime)
- Analyze website traffic and performance
We do not sell or rent your personal information to third parties.
3. Cookies & Tracking Technologies
DigitallyStar uses cookies and similar tracking technologies to:
- Improve website performance
- Analyze visitor behavior
- Support marketing and advertising efforts
For more details, please review our Cookies Policy.
4. Third-Party Services
We may use trusted third-party tools and platforms such as:
- Google Analytics
- Google Ads
- Meta (Facebook & Instagram)
- Email marketing tools
- Live chat and CRM systems
These services may collect data in accordance with their own privacy policies. DigitallyStar does not control how third-party platforms manage data.
5. Data Protection & Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Misuse or disclosure
- Loss or alteration
However, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Comply with legal requirements
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
DigitallyStar does not knowingly collect personal information from individuals under the age of 13. If we become aware of such data, we will delete it promptly.
9. No Refund & Service Nature Disclosure
Due to the digital and virtual nature of our services:
- All purchases are final and non-refundable
- We offer unlimited revisions within the selected plan scope
- Clients may cancel before the next billing cycle to avoid future charges
- A minimum 3-month agreement applies to all plans
Digital marketing results vary and take time due to testing, optimization, and execution.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in:
- Legal requirements
- Technology
- Business practices
Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
- General Inquiries: contact@digitallystar.com
- Support: support@digitallystar.com
- Order-Related Queries: order@digitallystar.com
- Live Chat: Available on our website